Refund policy

 

*Effective Date:* 12-Mar-2025  

At *www.sachdevsports.com*, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer returns and refunds under the following conditions.  

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## *1. Eligibility for Returns*  
To be eligible for a return, the item must:  
✅ Be unused, unworn, and in the same condition as received  
✅ Be returned in its original packaging with tags (if applicable)  
✅ Include the receipt or proof of purchase  
✅ Be returned within *24-48* hours from the date of delivery  

### *Non-Returnable Items*  
❌ Gift cards  
❌ Personalized or custom-made items  
❌ Perishable goods (e.g., food, flowers)  
❌ Downloadable software or digital products  
❌ Items marked as "Final Sale"  

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## *2. How to Initiate a Return*  
To request a return, follow these steps:  

1️⃣ *Contact Us* – Email us at *info@sachdevsports.com* with your order details and reason for return.  
2️⃣ *Approval & Instructions* – If eligible, we will provide return instructions and shipping details.  
3️⃣ *Ship the Item* – Send the product back to our return address. We recommend using a trackable shipping service.  

🔹 *Return Shipping:*  
- Customers are responsible for return shipping costs unless the item is defective or incorrect.  
- Shipping fees are non-refundable.  

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## *3. Refund Process*  
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.  

✅ *Approved Refunds:*  
- Refunds will be processed within *7 business days*.  
- The refund will be credited to your original payment method.  
- If your refund is late, check with your bank or payment provider.  

❌ *Rejected Refunds:*  
- Items that do not meet return conditions will not be refunded.  
- We may offer store credit or ship the item back at your expense.  

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## *4. Exchanges*  
We only replace items if they are defective or damaged. If you need an exchange, contact us at *info@sachdevsports.com* within *1-2 days* of receiving your order.  

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## *5. Order Cancellations*  
Orders can be canceled *within 24 hours* of purchase. Once processed, cancellations may not be possible.  

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## *6. Damaged or Defective Items*  
If you receive a damaged or defective item, contact us immediately at *info@sachdevsports.com* with photos of the product. We will offer:  
✔ A full refund  
✔ A replacement item  
✔ Store credit  

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## *7. Late or Missing Refunds*  
If you haven’t received your refund yet:  
1️⃣ Check your bank account.  
2️⃣ Contact your credit card company—it may take time to process.  
3️⃣ Contact your bank—there is often a processing delay.  
4️⃣ If the issue persists, contact us at *info@sachdevsports.com*.  

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## *8. Contact Us*  
For any questions about our Return & Refund Policy, reach out to us:  

📧 *Email:* info@sachdevsports.com
📞 *Phone:* +91 91000 99898 
📍 *Address:* 2-5-20, MACLEODGUDA ,M.G.ROAD, SECUNDERABAD-500 003 TELANGANA